Company Description

Arjakon Company Limited, which makes part of Electrofix Group, a is a leading player in Malta, representing brands such as Airwell. We specialize in offering a wide range of ‘Split’ and VRF air conditioning systems designed for the Mediterranean Climate. Our brands are carefully selected for quality, comfort, energy-saving, reliability, and aesthetics. We prioritize prompt after-sales service and spare parts availability.

Role Description

This is a full-time on-site role for a Customer Care Representative based in Qormi. As a Customer Care Representative, you will be responsible for ensuring customer satisfaction, providing customer support, engaging in effective communication, and delivering excellent customer service.

Qualifications

Interpersonal Skills, Communication, and Customer Service skills
Experience in customer satisfaction and customer support
Ability to effectively communicate with customers
Excellent problem-solving skills
Strong attention to detail and organizational skills
Ability to use computer
Able to communicate in Maltese at a basic level

Ability to work well in a team